{"id":35788,"date":"2014-04-23T09:29:13","date_gmt":"2014-04-23T09:29:13","guid":{"rendered":"https:\/\/ipmark.com\/las-marcas-energticas-fallan-en-diferenciacin-y-servicio\/"},"modified":"2014-04-23T09:29:13","modified_gmt":"2014-04-23T09:29:13","slug":"las-marcas-energticas-fallan-en-diferenciacin-y-servicio","status":"publish","type":"post","link":"https:\/\/ipmark.com\/?p=35788","title":{"rendered":"Las marcas energ\u00e9ticas fallan en diferenciaci\u00f3n y servicio"},"content":{"rendered":"<p>Un total de 12 grandes marcas (AGIP, Aguas de Barcelona (Grupo Agbar), BP, Cepsa, Gas Natural Fenosa, Endesa, Galp, Iberdrola, Petronor, Repsol, Shell y Canal de Isabel II), han sido objeto de estudio para determinar su reputaci\u00f3n e imagen de marca. Adem\u00e1s de las falta de diferenciaci\u00f3n y servicio, las energ\u00e9ticas espa\u00f1olas tambi\u00e9n se encuentran por debajo de la media en tarifas razonables, concretamente 1,46 puntos, y cercan\u00eda, con 1,37 puntos por debajo.<\/p>\n<p>La \u00fanica marca que destaca ligeramente del resto es Repsol, al obtener un \u00cdndice de Generosidad de Marca (IGM) de 111.67 puntos, frente a la segunda del ranking, Cepsa, con 89.51 puntos. Mientras que en la parte inferior del ranking, se sit\u00faa AGIP con un \u00edndice de 29.02, casi cuatro veces por debajo de Repsol. Es llamativa la posici\u00f3n de Endesa, novena en el ranking con un \u00edndice de 57.20 puntos, lo que supone un \u00edndice dos veces inferior al de Repsol. BP, por su parte, se sit\u00faa en el tercer puesto del ranking a pesar de su tama\u00f1o, gracias a un \u00edndice de 82.06 puntos.<\/p>\n<p>Por Comunidades Aut\u00f3nomas, Castilla La Mancha es la que cuenta con una mejor percepci\u00f3n del sector de la Energ\u00eda y Utilities, con un \u00edndice de 50.74 (2,50 puntos por encima de la media), seg\u00fan el informe de Affinion.<\/p>\n<p>Asimismo, el estudio informa que Murcia, Canarias y Catalu\u00f1a son las Comunidades que menores \u00edndices de Generosidad atribuyen al sector energ\u00e9tico, con 31.29, 31.79 y 32.98 puntos, respectivamente.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Un total de 12 grandes marcas (AGIP, Aguas de Barcelona (Grupo Agbar), BP, Cepsa, Gas Natural Fenosa, Endesa, Galp, Iberdrola,<\/p>\n","protected":false},"author":21,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[91],"tags":[],"class_list":["post-35788","post","type-post","status-publish","format-standard","hentry","category-branding"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - 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